Terms of service

Terms of Service

Last updated: June 2025

Please read these Terms of Service carefully before using the Granny Lulu website located at luluteapot.com. These terms govern your access to and use of our website and the purchase of products from our store. By accessing or using luluteapot.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

1. Acceptance of Terms

By browsing, registering an account, or placing an order on luluteapot.com, you confirm that you have read, understood, and agree to these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and Yavok LLC, the legal entity operating the Granny Lulu store.

2. Eligibility

You must meet the following requirements to use our website and place orders:

  • You must be at least 18 years of age.
  • You must be a legal resident of the United States or otherwise legally authorized to enter into contracts under applicable law.
  • You must provide accurate, complete, and current information when creating an account or placing an order.
  • You must not be prohibited from receiving products or services under any applicable laws or regulations.

By using this website, you represent and warrant that you meet all of the eligibility requirements stated above.

3. Products, Pricing, and Availability

We make every effort to display our products, descriptions, and pricing as accurately as possible. However, please be aware of the following:

  • All prices are listed in United States Dollars (USD) and are subject to change without prior notice.
  • Product availability is not guaranteed. Items may become out of stock at any time.
  • We reserve the right to limit quantities of any product we offer.
  • Product images are for illustrative purposes only. Actual products may vary slightly in appearance, color, or finish.
  • We reserve the right to discontinue any product at any time.
  • In the event of a pricing error, we reserve the right to cancel any order placed at an incorrect price and will notify you promptly.

4. Orders and Payment

When you place an order on luluteapot.com, you are making an offer to purchase the selected products subject to these Terms of Service.

  • We reserve the right to accept or decline any order at our sole discretion.
  • You will receive an order confirmation by email after your purchase is submitted. This confirmation does not constitute final acceptance of your order.
  • Payment must be made in full at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout.
  • All transactions are processed in USD.
  • You represent and warrant that you are authorized to use the payment method provided and that the billing information you supply is true and accurate.
  • We use third-party payment processors and do not store your full payment card information on our servers.
  • We reserve the right to cancel or refuse orders that appear fraudulent or in violation of these terms.

5. Shipping and Delivery

We are committed to processing and delivering your orders in a timely manner. Please review our shipping practices below:

  • Orders are typically processed within 1 to 3 business days after payment is confirmed.
  • Estimated delivery time within the United States is 5 to 10 days after the order has been processed.
  • Tracking information will be provided once your order has shipped.
  • Some items may be shipped directly from partner warehouses. In these cases, you may receive multiple shipments or tracking numbers.
  • Shipping timeframes are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, or other circumstances beyond our control.
  • We currently ship within the United States. We do not guarantee service to all US territories.
  • Granny Lulu is not responsible for delays, losses, or damages caused by shipping carriers after an order has been dispatched.

6. Returns and Refunds

We want you to be satisfied with your purchase from Granny Lulu. Our return policy is as follows:

  • You may request a return within 30 days of the date your order was delivered.
  • Items must be unused, in their original condition, and in original packaging to qualify for a return.
  • To initiate a return, please contact us at teatime@luluteapot.com with your order number and the reason for the return.
  • Refunds will be issued to the original payment method once the returned item has been received and inspected.
  • We reserve the right to refuse returns that do not meet our stated conditions.
  • Return shipping costs may be the responsibility of the customer unless the return is due to our error or a defective product.

7. Intellectual Property

All content on luluteapot.com, including but not limited to text, graphics, logos, images, product descriptions, and website design, is the property of Yavok LLC or its content suppliers and is protected by applicable United States and international intellectual property laws.

  • You may not reproduce, distribute, modify, display, or create derivative works of any content from this website without our prior written permission.
  • You may not use our trademarks, brand name, or logos without express written authorization from Yavok LLC.
  • Unauthorized use of any content from this website may violate copyright, trademark, or other applicable laws.

8. Prohibited Uses

When using luluteapot.com, you agree not to engage in any of the following prohibited activities:

  • Using the website for any unlawful purpose or in violation of any applicable local, state, or federal laws or regulations.
  • Attempting to gain unauthorized access to any part of the website or its related systems or networks.
  • Transmitting any harmful, offensive, defamatory, or otherwise objectionable content.
  • Using automated tools such as bots, scrapers, or crawlers to access or collect data from the website without our prior written consent.
  • Interfering with or disrupting the integrity or performance of the website or its servers.
  • Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
  • Using the website to transmit spam, unsolicited communications, or any form of advertising without authorization.
  • Attempting to reverse engineer, decompile, or disassemble any portion of the website's software or infrastructure.

9. Disclaimers

Your use of luluteapot.com and any products purchased through the website is at your sole risk. To the fullest extent permitted by applicable law:

  • The website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
  • Yavok LLC disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
  • We do not warrant that product descriptions, pricing, or other content on the website is accurate, complete, or current.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Yavok LLC, its officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of luluteapot.com or any products purchased through the website, including but not limited to loss of profits, loss of data, or loss of goodwill, even if we have been advised of the possibility of such damages.

In no event shall our total liability to you for any claims arising out of or relating to these Terms of Service or your use of the website exceed the total amount paid by you for the specific order giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Yavok LLC and its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or related to:

  • Your use of or access to luluteapot.com.
  • Your violation of these Terms of Service.
  • Your violation of any applicable law, regulation, or third-party rights.
  • Any content you submit, post, or transmit through the website.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

12. Governing Law and Dispute Resolution

These Terms of Service and any disputes arising out of or related to your use of luluteapot.com or any products purchased through the website shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of law principles.

Any legal action or proceeding relating to these terms shall be brought exclusively in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of such courts.

You agree to attempt to resolve any dispute informally by contacting us at teatime@luluteapot.com before initiating any formal legal proceedings.

13. Changes to These Terms

Yavok LLC reserves the right to update or modify these Terms of Service at any time and at our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page. We may also notify you of significant changes via email or a notice on the website.

Your continued use of luluteapot.com after any changes have been posted constitutes your acceptance of the revised Terms of Service. We encourage you to review these terms periodically to stay informed of any updates.

14. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us using the information below:

  • Brand: Granny Lulu
  • Legal Entity: Yavok LLC
  • Address: 30 N Gould St, Ste N, Sheridan, WY 82801, USA
  • Email: teatime@luluteapot.com
  • Website: luluteapot.com

We will do our best to respond to your inquiry in a timely and professional manner.